Terms & Conditions

Welcome to Living Chi!

These terms and conditions outline the rules and regulations for the use of Living Chi’s Website, located at https://livingchi.com.au/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Living Chi if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of au. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

This website, Living Chi, is owned and operated by Aaron Zen Feng Khor (ABN 92 186 875 414).

If you have any questions or need further information, please contact the principal: 

Name:  Aaron Khor

E-mail address: info@livingchi.com.au

Phone number:   02 9797 9355

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations.

When you visit this website, partake in surveys or quizzes or purchase products, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from this business.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

General Disclaimer

On this website you may find blog posts, articles, education, guides or instructions, hints and tips on health and wellbeing. 

We are providing this for general information purposes only.

We take lots of care to provide valuable information but cannot be responsible for the use that you make of that information.

Please be aware that the generalised information we provide is not a substitute for specialist advice tailored to your individual circumstances.

Nothing contained in this website is intended to be used or treated as medical advice.

The information is not intended to be used to diagnose, treat, cure or prevent any condition nor should it be used for therapeutic purposes.

It is also not a substitute for your own health professional’s advice. 

Any programs that you partake in from this website or any affiliated website should be taken with full knowledge that it is at your own risk. It is for general purposes only and makes no claim for weight loss or any other specific health benefit. It also should be advised that if you have any specific health need, you should not rely solely on the advice given on this website or any courses or programs run through and affiliated with this website, and you should seek the appropriate medical advice.

You should not rely solely on the information contained in this website as it is not meant to be comprehensive or specific to your personal needs or requirements and all decisions about the treatment and management of any condition should be made with a healthcare professional who will consider the needs, personal medical history and circumstances of you.

Also, there is no professional relationship formed between us unless you explicitly choose to work with us by getting a acupuncture consult.

All other products and services are offered with the best intent which is to guide, support and empower you to look after your own health, minimising symptoms of any illness, supporting the body’s capacity to heal, and balancing the body so that illness is less likely to occur in the future.

Whilst we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. 

Any reliance you place on the information in this website is therefore strictly at your own risk. 

You also need to make your own enquiries to determine if the information or products are appropriate for your use.  

We do not accept liability in any event for any loss, injury, damage, including but not limited to indirect or consequential loss or damage, death or illness, that may result of any use or reliance on the information provided on or use of this website.

Through this website you may be able to link to other websites which are not under the control of Living Chi.  We don’t have control over the nature, content and availability of those sites and so while we believe them to be reputable businesses, any relationship you enter into with them is at your own risk, and we are not a party to the transaction in any way.

Also, every effort is made to keep the website up and running smoothly. 

However, Living Chi takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Specific Disclaimer

Tai Chi, Acupuncture, Herbal Medicine, Cupping, Gua Sha, Remedial Massage, Moxibustion.

There is a risk of bruising, bleeding, soreness, tenderness, tingling sensations, throbbing and other sensations that are normal.
Should you partake in any specific consult, you will complete a separate consent form, outlining terms and conditions between you and your practitioner. We do not take any responsibility for advice provided by any individual practitioner.

Intellectual Property

The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent of the website owner. 

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it in any other website or other form of electronic retrieval system.

Payment Terms

All payment will be made on site for all consultations and treatments. In relation to products, we may offer goods and services on this site for instant purchase.

Payment for goods and services purchased through this website is through Stripe and Paypal. Please refer to Stripes’s or Paypal’s terms and conditions for particulars regarding the transaction.

Change of Mind

If there is an issue with the product, we will arrange the best suitable solution possible. In some cases, we do not offer refunds for certain purchases and products. It is expected that you have read the terms and conditions before purchase and understand that you are entering into an agreement with full awareness of what that agreement entails.

Shipping and Delivery

Shipping

Currently products can be collected from the premises or arranged through through a third party for which a delivery fee will be charged.

Purchases made through the website are shipped at a fee based on weight to anywhere in Australia. There is NO international shipping available.

ALL ORDERS are shipped when payment has been received since the purchase.

Returns

Services

We endeavor to provide the best service and advice possible, however if you are dissatisfied with any service or advice offered, we are happy and willing to discuss the best solution for all parties concerned and seek to resolve any issues amicably. However, if this cannot be resolved further action will be taken in accordance with the law of New South Wales, Australia.

Products

These have a 100 per cent money back guarantee if they are in any way damaged or spoilt.

We do not offer a refund for change of mind, so we encourage clients to choose carefully.

Jurisdiction & Dispute Resolution

If you have any issue or complaint arising out of your use of this website or these terms and conditions, we will make a genuine effort to resolve the dispute through negotiation and discussion with you. 

Pending no resolution any disputes or arguments arising under this agreement are to be dealt with under the law of New South Wales, Australia.

Cookies

We employ the use of cookies. By accessing Living Chi, you agreed to use cookies in agreement with the Living Chi’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License & Intellectual Property

Unless otherwise stated, Living Chi and/or its licensors own the intellectual property rights for all material on Living Chi. All intellectual property rights are reserved. You may access this from Living Chi for your own personal use subjected to restrictions set in these terms and conditions.

The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent of the website owner. 

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it in any other website or other form of electronic retrieval system.

You must not:

  • Republish material from Living Chi
  • Sell, rent or sub-license material from Living Chi
  • Reproduce, duplicate or copy material from Living Chi
  • Redistribute content from Living Chi

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Living Chi does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Living Chi,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Living Chi shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Living Chi reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Living Chi a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Living Chi; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Living Chi. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Living Chi’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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